'Think on the best and then on the rest' is related with
1.ABC
2.VED
3.JIT
4.MRP
Posted Date:-2021-12-08 05:20:00
A quality loss function utilizes all of the following costs except
1.the cost of scrap and repair
2.the cost of customer dissatisfaction
3.the cost of customer dissatisfaction
4.sales costs
Posted Date:-2021-12-08 05:23:08
A supply chain is made up of a series of processes that involve an input, a ______________, and an output.
1.shipment
2.supplier
3.customer
4.transformation
Posted Date:-2021-12-08 05:27:06
A worker operates a shear press. She notices that the metal sheets she is cutting have curled edges. Who should get the first "shot" at solving the problem?
1.the foreman
2.a member of the Quality Control department
3.the operator herself
4.an engineer
Posted Date:-2021-12-08 05:33:03
Among the tools of TQM, the tool ordinarily used to aid in understanding'the sequence of events through which a product travels is a
1.Pareto chart
2.Flow chart
3.check sheet
4.Taguchi map
Posted Date:-2021-12-08 05:32:43
Based on his 14 Points, Deming is a strong proponent of
1.inspection at the end of the production process
2.an increase in numerical quotas to boost productivity
3.looking for the cheapest supplier
4.training and knowledge
Posted Date:-2021-12-08 05:32:19
Current trends in operations management include all of the following except
1.Just-in-time performance
2.rapid product development
3.mass customization
4.Mass production.
Posted Date:-2021-12-08 05:33:55
Effective management of the ______________ process in supply chain enables the firm to identify productivity improvement opportunities and breakthrough projects.
1.product development and commercialization
2.demand management
3.manufacturing flow management
4.returns management
Posted Date:-2021-12-08 05:29:02
From the economic system'spoint of view ,the role of marketing intermediaries is to transform the assortment of products made by producers in to the assortment of products wanted by ______
1.consumers
2.distributors
3.marketers
4.manufacturers
Posted Date:-2021-12-08 05:14:11
Hybrid marketing systems are also called _______
1.multichannel distribution systems
2.horizontal multichannel systems
3.administered franchises
4.dual distribution systems
Posted Date:-2021-12-08 05:25:10
If a sample of parts is measured and the mean of the measurements is outside the control limits the process is
1.in control, but not capable of producing within the established control limits
2.out of control and the process should be investigated for assignable variation
3.within the established control limits with only natural causes of variation
4.monitored closely to see if the next sample mean will also fall outside the control limits
Posted Date:-2021-12-08 05:23:34
In order to build quality in the culture, a ______________ is established to provide overall direction.It is the driver for the TQM engine.
1.quality council
2.quality method
3.quality system
4.quality circles
Posted Date:-2021-12-08 05:22:29
In supply chain process ________ is defined as "the act of buying all those activities necessary to acquire goods and services consistent with user requirements.
1.collection
2.buying
3.procurement
4.assembling
Posted Date:-2021-12-08 05:16:51
In _______ approch the supplier and not the retailer, is responsible formanaging and replenishing inventory.
1.JIT
2.QRM
3.VMI
4.MRP
Posted Date:-2021-12-08 05:22:07
It is common for international marketers to ________ their channel strategies for each country.
1.adapt
2.seek approval for
3.restrict
4.extend
Posted Date:-2021-12-08 05:14:42
Logistics activities provide the bridge between production and market locations that are separated by _______ and ________
1.place and product
2.time and distance
3.time and distance
4.product and distance
Posted Date:-2021-12-08 05:17:41
Logistics add value by creating ______________ Utilities.
1.time and place
2.risk
3.protection
4.promotion
Posted Date:-2021-12-08 05:30:38
Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process?
1.implementing the plan for the flow of goods and services
2.gathering customer's ideas for new products
3.planning the physical flow of goods and services
4.controlling the physical flow of goods, services, and information
Posted Date:-2021-12-08 05:25:32
Operations management is applicable
1.mostly to the service sector
2.to services exclusively
3.mostly to the manufacturing sector
4.to manufacturing and service sectors
Posted Date:-2021-12-08 05:10:42
Rolex watches can only be found in a limited number of intermediaries. This is an example of _______
1.high-end distribution
2.intensive distribution
3.quality distribution
4.exclusive distribution
Posted Date:-2021-12-08 05:15:37
Supply chain is also referred as _________
1.supply force
2.chain of manufacturing centre
3.logistic network
4.warehouse network
Posted Date:-2021-12-08 05:16:21
Taylor and Deming would have both agreed that
1.Whirlpool's global strategy is a good one
2.Eli Whitney was an important contributor to statistical theory
3.management must do more to improve the work environment and its processes so that quality can be improved
4.productivity is more important than quality
Posted Date:-2021-12-08 05:33:30
The business activity of farming out identified non-core activities to external agencies came to be known as ________
1.marketing
2.out sourcing
3.production
4.Agency
Posted Date:-2021-12-08 05:20:29
The determination of transport rate and price are normally based on economic ,shipper and carrier factor, followed by alternative _______
1.production strategies
2.promotion strategies
3.pricing strategies
4.distribution strategies
Posted Date:-2021-12-08 05:30:13
The Dulac Box plant produces 500 cypress packing boxes in two 8-hour shifts. The use of new technology has enabled them to increase productivity by 30%. Productivity is now approximately
1.32.5 boxes/hr
2.40.6 boxes/hr
3.62.5 boxes/hr
4.81.25 boxes/hr
Posted Date:-2021-12-08 05:12:29
The effective implementation of logistic strategy includes in _______ stage.
1.corporate vision
2.logistic strategic analysis
3.logistic planning
4.managing change
Posted Date:-2021-12-08 05:21:38
The goal of inspection is to
1.detect a bad process immediately
2.add value to a product or service
3.correct deficiencies in products
4.correct system deficiencies
Posted Date:-2021-12-08 05:10:15
The out put of ______________ era is the maximization of customer value and harmonious long -run relationship between all supply chain members.
1.Independent business function era (till 1950)
2.limited internally integrated business function era (1960-70)
3.fully internally integrated business function era (1980s)
4.externally integrated business function era (1990s)
Posted Date:-2021-12-08 05:31:00
The process improvement technique that sorts the "vital few" from the "trivial many" is
1.Taguchi analysis
2.Pareto analysis
3.benchmarking
4.Yamaguchi analysis
Posted Date:-2021-12-08 05:09:49
The responsibilities of the operations manager include
1.planning, organizing, staffing, procuring, and reviewing
2.forecasting, designing, planning, organizing, and controlling
3.forecasting, designing, operating, procuring, and reviewing
4.planning, organizing, staffing, leading, and controlling
Posted Date:-2021-12-08 05:11:07
The service industry makes up approximately what percentage of all jobs in the United States?
1.20%
2.40%
3.66%
4.74%
Posted Date:-2021-12-08 05:24:44
The service sector has lower productivity improvements than the manufacturing sector because
1.the service sector uses less skilled labor than manufacturing
2.the quality of output is lower in services than manufacturing
3.services usually are labor intensive
4.service sector productivity is hard to measure
Posted Date:-2021-12-08 05:13:18
The _____ process is the firms face to the customer.
1.Customer relationship management
2.Demand management
3.Procurement management
4.Customer service management
Posted Date:-2021-12-08 05:17:16
To control cost and output was the survival of the firm in the competitive market due to their price based competitive capacity, this was the objective in _______ era of logistic evolution.
1.Independent business function era (till 1950)
2.limited internally integrated business function era (1960-70)
3.fully internally integrated business function era (1980s)
4.externally integrated business function era (1990s)
Posted Date:-2021-12-08 05:21:02
To reduce inventory management costs, many companies use a system called __________ , which involves carrying only small inventories of parts or merchandise,often only enough for a few days of operation.
1.limited inventory logistics
2.supply chain management
3.reduction-inventory management
4.just-in-time logistics
Posted Date:-2021-12-08 05:15:14
Today, a growing number of firms now outsource some or all of their logistics to _____
1.disintermediaries
2.competitors
3.cross-functional teams
4.third-party logistics providers
Posted Date:-2021-12-08 05:26:43
VMI stands for ____
1.Vendor Managed Inventory
2.Value Managed Inventory
3.Vendor Marketing Inventory
4.Value marketing inventory
Posted Date:-2021-12-08 05:28:37
Which of the following are the primary functions of all organizations?
1.operations, marketing, and human resources
2.marketing, human resources, and finance/accounting
3.sales, quality control, and operations
4.marketing, operations, and finance/accounting
Posted Date:-2021-12-08 05:24:21
Which of the following inputs has the greatest potential to increase productivity?
1.labor
2.globalization
3.management
4.capital
Posted Date:-2021-12-08 05:12:52
Which of the following services is not unique, i.e., customized to a particular individual's needs?
1.hairdressing
2.elementary education
3.legal services
4.dental care
Posted Date:-2021-12-08 05:12:05
Which of the following would not be an operations function in a fast-food restaurant?
1.making hamburgers and fries
2.advertising and promotion
3.maintaining equipment
4.designing the layout of the facility
Posted Date:-2021-12-08 05:11:32
Who among the following is associated with contributions to quality control in operations management?
1.Charles Babbage
2.Henry Ford
3.Frank Gilbreth
4.W. Edwards Deming
Posted Date:-2021-12-08 05:23:58
_____ is a small group of employees in the same work area or doing similar work who voluntarily meet regularly to identify,analyse and resolve work related problems leading to improvement in their total performance.
1.quality council
2.quality method
3.quality system
4.quality circles
Posted Date:-2021-12-08 05:31:51
______ and physical distribution are the two major operations of logistics.
1.Supply Chain Management
2.Materials Management
3.Logistics Management
4.None of these
Posted Date:-2021-12-08 05:29:24
______ is a short declaration of what an organisation aspires to be tomorrow.It is the ideal state that might never reached but which you continuously strive to achieve.
1.mission
2.vision
3.strategy
4.Operation
Posted Date:-2021-12-08 05:13:41
_______ is a set of approaches utilized to efficiently intergrate suppliers ,manufacturers,warehouses,and stores,so that merchandise is produced and distributed,at the right quantities,to the right location ,and at the right time,in order to minimize system wide costs while satisfying service level requirements.
1.Logistic management
2.Supply chain management
3.Operational management
4.Production management
Posted Date:-2021-12-08 05:28:06
_______ logistics function ensures timely availability of semi processed materials and components inventory to support the production schedule.
1.procurement function
2.production function
3.physical distribution function
4.material management function
Posted Date:-2021-12-08 05:19:36
________ is the design of seamless value-added processes across organization boundaries to meet the real needs of the end customer.
1.Operations
2.Supply chain management
3.Process engineering
4.Value charting
Posted Date:-2021-12-08 05:15:59
_________ is a part of supply chain management
1.Financial management
2.Human resource management
3.Marketing management
4.Logistic management
Posted Date:-2021-12-08 05:29:46
_________ requires cradle - to - cradle logistics
1.quality
2.inventory reduction
3.life cycle support
4.responsiveness
Posted Date:-2021-12-08 05:31:32